Tele
Challenges
Competition
Competition within the telecommunications industry is becoming increasingly fierce, especially as companies offer similar products and services.
Regulation
Compliance with various regulations, including data privacy and net neutrality, increases costs and can limit or slow innovation.
Progress
The industry is constantly evolving with new technologies, such as 5G, IoT, and cloud computing. But devices offered in stores are also rotating at an increasingly rapid pace. Companies need to continuously invest in R&D and track trends to stay ahead.
Customer
expectations
Consumers, especially due to the competitive landscape, expect offerings to be fast and reliable, but also affordable. These expectations must be met to remain competitive.
Cyber
security
Due to the mostly sensitive, personal data, telecommunications companies are particularly frequent targets of cyber attacks. These can cause massive reputational damage in addition to the obvious loss of data.
We are committed to success.
And we can only do it together.
Fully integrated
services
POS Consulting
- Tailor-made sales concepts and consulting for POS presence
- Support in setting up your own sales structure
- Development of the optimal blueprint for sales including a suitable personnel concept
- Support in tapping previously unused potentials
- Development of a sustainable (POS) data strategy
Brand Activation
- Increase sales in retail
- Store management for stores, from personnel support to complete store management
- Experience shopping: creating brand experiences for shoppers that stay in their minds
- Well-trained Brand Ambassadors to communicate products and services in need of explanation
- Fully integrates with training, sales force and POS merchandising activities
POS Management
- Increase sales by creating additional touchpoints through deco services
- Fully integratable with sales force activities, rollouts and product launches
- Short reaction times to guarantee consistent implementation
- Live tracking through standardized dashboards with direct access
- Seamless reporting during and after implementation
- On-schedule and on-time implementation through one-stop management of personnel and logistics
Sales Force
- Training and activation of store staff
- Proactive and continuous acquisition of new customers
- Establishing and maintaining close contact with representatives of industry and network operators
- Acting as an extended arm of the key accounts
- Use of professional sales know-how
- Targeted processing of different channels with a suitable sales concept
Merchandising
- Ensuring consistent placement implementations
- Guarantee of merchandise availability
- Fully integratable with brand activation and sales force activities
- Scalable: from the smallest to large-scale, nationwide structures
- Clear processes to realize on-time and professional POS support
- Flexibility through effort-oriented assignment and hourly planning
E-Commerce Management
- Increased sales through consistent brand presentation across all platforms
- Data-based optimization of content strategy on all platforms
- Presentation of advice-intensive products in a shopper-friendly way, even in e-commerce
- Consistent implementation of the platform strategy: Correct product, service and price communication in a highly competitive market
- Market and competition monitoring
- Social media management: new customer acquisition and satisfaction management for carriers and retailers as well as brands
- Fully integratable with sales force and brand activation activities as well as retail services
Business Intelligence
- Development of individual POS data strategy - matching the overall sales strategy
- From Big Data to Smart Data: Insight generation through processing of own and external raw data
- Identify historical trends, valuable KPIs and insights in real time
- Can be fully integrated with all POS services to put existing concepts through their paces - or to develop new ones
Retail Services
- Conversion, refurbishment and new store opening support
- Shelf service and optimization
- Can be combined with our e-commerce management services such as digital shelf analytics and liveshopping
